Our pharmacist team is ready to help with medicine queries, prescription guidance, and anything else you need. All conversations are strictly confidential.
All enquiries are handled by our trained pharmacist team and responded to within one business day. Your privacy is fully protected.
HIVmeds.in
Nagpur, Maharashtra — 440 001
India
+91 98503 32866
Mon–Sat, 9 AM – 6 PM IST
hivmeds01@gmail.com
support@hivmeds.in
Replies within 1 business day
Monday – Saturday: 9:00 AM – 6:00 PM IST
Sunday: Closed
Emergency queries responded to next business day
Nagpur, Maharashtra, India
Interactive map available on request
All communications with HIVmeds.in are treated as strictly confidential. We do not disclose your identity, health status, or any conversation details to any third party. Our team operates under a mandatory confidentiality agreement.
Quick answers to the questions we hear most often.
Yes. All antiretroviral medicines are Schedule H / Schedule H1 drugs under Indian law. A valid prescription from a registered medical practitioner is mandatory before we can process any medicine request. We cannot dispense any medicine without a verified prescription.
All shipments are packed in plain brown or white corrugated boxes with no medical branding, no product names visible, and no indication of the contents. The sender name on the package is a neutral corporate name. Invoices inside also do not carry any medical descriptions.
Yes. Generic medicines contain the same active pharmaceutical ingredient at the same dose and are required by law to demonstrate bioequivalence to the originator product. The generics we offer are WHO-prequalified, meaning they have met stringent international standards for quality, safety, and efficacy.
Our pharmacists can answer questions about how to take your medicines, potential side effects, drug interactions, and storage. However, they cannot prescribe medicines or change your treatment regimen — for that, please consult your HIV physician or infectious disease specialist.
Yes, we deliver to all major cities and most PIN codes across India through our partnered courier network. Delivery typically takes 3–5 business days for metros and 5–7 business days for other locations. All shipments are tracked and require a signature on delivery.